Development of NQF aligned training material

SmartScript - Development of NQF aligned training material

Info to Include on Facilitator/Moderator Guides

This document includes:

Accreditation Documentation,

List of QMS Policies,

Details required in Assessment & Moderation Policies

Venue Checklist (OHSA Compliant) requirements


Curriculum Design to include:

  • Learner entry requirements
  • Target group
  • Programme strategy (overview of facilitation, learner support, learner roles and responsibilities, provider support, workplace support provided to learners, how the programme is delivered, timeframes, etc.)
  • Assessment strategy
  • Assessment alignment strategy (Done on Alignment Matrix)
  • Moderation strategy


Notional Hour Compliance matrix includes the following information:


  • Outcomes to be covered
  • Credits
  • Notional hours
  • Days
  • Contact session (time split between contact and practical application)
  • Experiential learning (time split between workplace experience and assessment preparation)



Alignment Matrix to include:

  • Section Outcomes / Learning Unit Outcomes / Module Outcomes
  • Link to SOs and ACs
  • Where the outcomes are covered in the learner material
  • Indicate how the content is facilitated and indicate the activities and page numbers of activities
  • Assessment – Indicate formative assessments and page numbers, indicate summative assessments – where they are to be found, in which sections and including page numbers
  • Include essential embedded knowledge
  • Include critical cross field outcomes



The Facilitator Guide to include the following:

  • Programme overview
  • Introduction – who the programme is for
  • Programme entry requirements
  • Programme delivery structure (notional hours)
  • Programme outcomes
  • Programme alignment to the unit standards / exit level outcomes
  • How Assessment is to be conducted
  • Learning pathway
  • Facilitator role and responsibilities
  • Administrative information to be completed
  • Assessment (formative and summative)
  • Appeals and Disputes
  • Facilitator guidelines / delivery structure (content to be covered and time frames, resources required, etc.)
  • Facilitator report
  • Attendance register
  • Appeal form
  • Unit Standard(s) to be included
  • Model answers


Assessment guide for Assessor to contain the following:

  • Planning of Assessment
  • Preparation of the learner before assessment
  • Procedures followed during assessment
  • Feedback to the learner and third parties after the assessment
  • Model answers to the assessments
  • Recording and Administration of assessment results (guidelines included in Facilitator Pack)
  • Evaluation and review of the assessment process



Learner Portfolio of Evidence to contain the following:


  • Background information and details such as how the PoE will be assessed, how to prepare your PoE, Appeals procedure, PoE requirements, Assessment requirements (copy of the assessment alignment strategy), record of additional questions and responses
  • Learner Biographical Information form
  • Learner preparation and assessment preparation declarations, declaration of authenticity, assessor declaration
  • Assessment plan
  • Learner CV, ID, Matric Certificate, Other related certificates
  • Evidence to be provided (summative assessment tasks) – including Workplace Application (important)
  • Learner review of the assessment process
  • Learner reassessment plan
  • Learner feedback report
  • Learner assessment appeal form
  • Provision for learner, assessor and moderator signatures and dates after each summative assessment task/activity



Moderation Guide to contain the following:


  • Purpose of the guide
  • Characteristics of the moderator
  • Fundamental background knowledge
  • Functions of the moderator
  • Roles and responsibilities of the internal moderator
  • The moderation process
  • SETQAA moderation at Provider level (internal moderation)
  • Documentation to be completed by the moderator (templates for the moderator to use)





QMS Policies


Quality policy and procedure

Strategic management policy and procedure

Registration and accreditation policy and procedure

Marketing policy and procedure

Financial management policy and procedure

Administration and communication policy and procedure

Resource management policy and procedure

Staff selection, appraisal and development policy and procedure

Learner entry, guidance and support policy and procedure

Work site management policy

Learning programme development, delivery and evaluation policy and procedure

Assessment policy and procedure

Moderation policy and procedure

Appeals policy and procedure

Certification policy and procedure

Quality assurance of learner achievements (QALA)

Complaints policy and procedure

Reporting policy and procedure for learners

Document and record management policy and procedure

Health and safety policy and procedure

Recognition of prior learning policy and procedure

Confidentiality policy

Language of teaching, learning and assessment policy

Special needs policy and procedure

Management system review policy and procedure

HIV/AIDS policy and procedure for learners

Grievance policy and procedure for staff

Grievance policy and procedure for learners

Disciplinary procedure for staff

Disciplinary procedure for learners


Assessment policy 


– Assessor roles and responsibilities

– Types of Assessment

– Principles of Good Assessment

– Assessment Methodologies and Tools

– Language in the Assessment Process

– Mechanisms for appeals and grievances

– Fees and cost structure

– Confidentiality

– Internal moderation of assessments

– Evaluation and Quality Control


Moderation Policy

– Purpose of Moderation

– Function of the Internal Moderator

– The Moderation Process (pre and post moderation)

– Tools / Template used for Moderation

– Sample Percentage of Moderation

– Roles & Responsibilities of the Internal Moderator

– External Moderation and External Site Visits

– Records and Reporting



RPL Policy and Procedure

  • Criteria for RPL is clearly stated in the policy
  • SAQA principles for RPL are stipulated in the policy and are implemented
  • xxx








OHS Venue Checklist:


Checklist to include the following info:

  • Air / ventilation,
  • Natural light,
  • desks, chairs, equipment,
  • toilets (1 toilet per 10 learners)
  • Fire Extinguishers,
  • evacuation plan,
  • access to the First Aid kit i.e.
  • The venue is conducive to people with special needs e.g. Wheelchair access to venue, toilet access etc.
  • Public Liability Insurance and Fire and Theft Insurance is in place.
  • A copy of the OHS Act is available
  • Access to medical facilities all available.



Name / Contact number of venue’s Safety Officer

Name / Contact number of closest ambulance service in the area