SmartScript

Development of NQF aligned training material

SmartScript - Development of NQF aligned training material

Changes at SmartScript HQ in 2018

Dear SmartScript Family

Some changes are happening at home base for us here at SmartScript, so we want to fill you in and keep you in the loop.

 

 

 

 

 

Business Hours have changed as follows:

7:00-15:00 Monday-Thursday

07:00-12:00 Fridays

SmartScript phone lines: we are only available by phone between the following hours:

Mon-Thur: 13:00-15:00

Fri: 11:00-12:00

Should you not be able to reach a SmartScript representative by phone, kindly submit your query via email and we will reply to you toot sweet.

SmartScript no longer accepts “development on demand” requests. Our team will be moving forward with QCTO material which will be made available when it is complete and ready to fly off the shelves.

We thank all of our customers for their loyalty and support over the years and look forward to continuing our relationships with all of you as we move forward into this new phase of business.

Sincerely,

Pamela and Cleo

 

 

 

SmartScript Remedial Terms and Conditions

SmartScript offers FREE remediation of all of our material, based on an official SETA report. Please find all of our terms and conditions below:

 

Remedial Work:

SmartScript offers after sales service in the form of applying changes to the learning material required by a SETA practitioner in order for the client to gain accreditation. This service will be provided at no additional cost to the client.

 

Response time:

SmartScript will make the necessary changes to the material within a period of two calendar months after the date of receiving the official SETA report, to ensure that the material is ready for a remedial visit should it not be approved in the first visit.  This time frame is subject to change depending on the amount of qualifications purchased, but will stay within reasonable limits.  It is also subject to receiving the SETA evaluator’s report.  No remedial work will be done according to an eyewitness account of events or notes, or client’s preference. SmartScript will apply remediation strictly within the official report issued by the relevant SETA practitioner. SmartScript will perform remedial work up to one year from date of payment received.