SmartScript

Development of NQF aligned training material

SmartScript - Development of NQF aligned training material

Performance Management

Performance Management

Dear customer

Following is a list of available learning material on Performance Management that we are able to offer

 

Unit Std ID

Unit Standard Title

NQF Lev

Credits

Price (R)

10321

Monitor and maintain performance standards in a Contact Centre

4

12

2,500

10353

Meet performance standards within a Contact Centre

2

6

1,500

13912

Apply knowledge of self and team in order to develop a plan to enhance team performance

3

5

2,000

113909

Coach a team member in order to enhance individual performance in work environment

3

5

2,000

114585

Plan Strategically to improve business performance

4

4

2,500

263456

Plan strategically to improve new venture performance

4

4

2,500

337063

Demonstrate knowledge and insight into the principles of monitoring and evaluation in assessing organisation and/or programme performance in a specific context

5

5

3,000