Development of NQF aligned training material

SmartScript - Development of NQF aligned training material

Conflict Management

Unit Std ID Unit Standard Title NQF Lev Credits Price (R)
9533 Use communication skills to handle and resolve conflict in the workplace 3 3 1,500
9960 Communicate verbally and non-verbally in the workplace 3 8 1,500
11505 Identify, Handle and Defuse Security Related Conflict 4 12 1,500
114226 Interpret and manage conflicts within the workplace 5 8 1,500

Farewell Eric-John Estment

Dear Clients,

It is with a heavy heart that we bid farewell to Eric-John, our Sales Manager.

Please note that all Eric’s clients will now be attended to by Pamela Huygen and Narina Horn.

Eric’s email address is still active but will now be managed by Pamela, so you may still email us at

We wish Eric only the best in his future endeavours and thank him for his services while working at SmartScript.


SmartScript Team