SmartScript

Development of NQF aligned training material

SmartScript - Development of NQF aligned training material

Farewell to an industry giant – Narina Horn

The news of Narina Horn, our former Managing Member passing away suddenly in November 2016 has spread through Skills-Universe, contact with clients and Facebook but we still get into contact with folks who are not aware.

Other than that, we feel Narina deserves a tribute.

Narina was born in 1955, attended school in Walvis bay and attended university at Tuks in 1974.

Narina Horn started her education and training career in the South African Army in 1976.  She was one of the first women ever, to reach an officer rank.  After that she commenced training officers.

Narina’s early days in the army

When she left the army in 1981, she started work at Nedbank in the training division.  She always used to say that she was born an educator and boy, did this lady educate!  She often said that you are paid and standing in class for the learner who struggles.  Your purpose as an educator is to get these guys through.

1980s after leaving the army

She could be tough as nails as well! People often stood flabbergasted when she took the drill sergeant approach, barked orders and left you speechless, but you knew exactly what you had to do.  Afterwards, she would tell you that when nothing else worked, this was the most direct way of getting the information to the recipient and it never failed;  the army way.

In later years, she was involved in a Department Of Justice project training End User Computing.  During the project, she found that the learning material could be so much better and this was the beginnings of SmartScript.  It was here in 2003 that Pam & Narina, our two shareholders started on a wonderful journey.

Some of our early clients were Ozone, AST (now Gijima AST) and He&She, a very dear client, still with us today 14 years later.

Narina made such a difference in the industry!  The learning material she wrote was her pride in life. She firmly believed that education was the way forward for anyone willing to work hard to change their circumstances and the way forward for this country.  Together, Pam & Narina helped countless new providers get on their feet, always with the end game in mind, the learner.  Helping the learner by making the learning material user friendly for them has always been the main focus at SmartScript.

Narina never stood back from any challenge, most often a good battle of wits with one of the SETAs.

2012 at a cricket game. She was an avid supporter of all South African sports.

She was large as life.  A huge personality, always willing to help, always at the top of her game, smart as a whip, but with a tiny heart made of gold.

The industry lost a giant the day Narina passed.  Tributes poured in, the phones rang off the hook and stories of Narina’s charity, that nobody ever knew about, because that’s the kind of person she was, touched all our hearts.

We want to thank each and every person who contributed to her rich and colourful life.

We love you and miss you every day.

Below are some of the tributes from others.

 

 

 

New HWSETA Skills Programs Now Available!

Dear Providers,

We’ve had many enquiries for HWSETA skills programs recently.  Please note that HWSETA has chanced the requirements for Skills Programs.

Skills programs are now put together as follows:

At least 3 unit standards taken from one qualification for example, you may choose any three unit standards taken from 74269 National Certificate: Occupational Health, Safety and Environment as displayed below.

Please don’t hesitate to contact us if you need more clarity. We look forward to hearing from you!

Pam
Sales & Marketing Manager
0722289772
pamela@smartscript.co.za
sales@smartscript.co.za

 

ID UNIT STANDARD TITLE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Core 259602 Describe sources of and control measures for noise in a work place Level 1 NQF Level 01 2
Core 119554 Apply environmental management tools to assess impacts Level 2 NQF Level 02 5
Core 259617 Conduct an investigation into workplace safety, health and environmental incidents Level 2 NQF Level 02 3
Core 259619 Conduct workplace Occupational Health and Safety (OHS) inspections Level 2 NQF Level 02 3
Core 259624 Control workplace hazards and risks Level 2 NQF Level 02 4
Core 259609 Demonstrate an understanding of Occupational Hygiene Level 2 NQF Level 02 9
Core 13961 Demonstrate Knowledge and Use of Hand Operated Fire Fighting Equipment Level 2 NQF Level 02 4
Core 259618 Examine refuge bays/places of safety Level 2 NQF Level 02 2
Core 259639 Explain basic health and safety principles in and around the workplace Level 2 NQF Level 02 4
Core 259597 Explain emergency preparedness and response procedures Level 2 NQF Level 02 3
Core 259621 Manage the prevention of fatigue in the workplace Level 2 NQF Level 02 3
Core 259620 Manoeuvre materials safely by hand in a workplace Level 2 NQF Level 02 2
Core 120496 Provide risk-based primary emergency care/first aid in the workplace Level 2 NQF Level 02 5
Core 116937 Use a Graphical User Interface (GUI)-based spreadsheet application to create and edit spreadsheets Level 2 NQF Level 02 4
Core 117924 Use a Graphical User Interface (GUI)-based word processor to format documents Level 2 NQF Level 02 5
Core 116945 Use electronic mail to send and receive messages Level 2 NQF Level 02 2
Core 259604 Verify compliance to safety, health and environmental requirements in the workplace Level 2 NQF Level 02 4
Fundamental 119463 Access and use information from texts Level 2 NQF Level 02 5
Fundamental 9009 Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems Level 2 NQF Level 02 3
Fundamental 7480 Demonstrate understanding of rational and irrational numbers and number systems Level 2 NQF Level 02 3
Fundamental 9008 Identify, describe, compare, classify, explore shape and motion in 2-and 3-dimensional shapes in different contexts Level 2 NQF Level 02 3
Fundamental 119454 Maintain and adapt oral/signed communication Level 2 NQF Level 02 5
Fundamental 119460 Use language and communication in occupational learning programmes Level 2 NQF Level 02 5
Fundamental 7469 Use mathematics to investigate and monitor the financial aspects of personal and community life Level 2 NQF Level 02 2
Fundamental 9007 Work with a range of patterns and functions and solve problems Level 2 NQF Level 02 5
Fundamental 119456 Write/present for a defined context Level 2 NQF Level 02 5
Elective 116999 Apply accurate information about HIV & AIDS to everyday life Level 1 NQF Level 01 2
Elective 252250 Apply fire fighting techniques Level 1 NQF Level 01 3
Elective 14656 Demonstrate an understanding of sexuality and sexually transmitted infections including HIV/AIDS Level 1 NQF Level 01 5
Elective 259598 Describe the need for illumination in a work place Level 1 NQF Level 01 2
Elective 110050 Facilitate group work in development practice Level 1 NQF Level 01 8
Elective 119567 Perform basic life support and first aid procedures Level 1 NQF Level 01 5
Elective 9964 Apply health and safety to a work area Level 2 NQF Level 02 3
Elective 260478 Apply life skills to everyday life Level 2 NQF Level 02 5
Elective 259606 Conduct routine inspections on percussion rock drills Level 2 NQF Level 02 2
Elective 259610 Demonstrate basic understanding of the procedure for submission of compensation claims for injuries and occupational diseases Level 2 NQF Level 02 2
Elective 246463 Demonstrate knowledge of water cycle, water and wastewater systems and processes Level 2 NQF Level 02 5
Elective 260466 Demonstrate stress management techniques as a self-help tool Level 2 NQF Level 02 8
Elective 259622 Describe the functions of the workplace health and safety representative Level 2 NQF Level 02 3
Elective 259603 Determine low velocity and volume flow rate of air Level 2 NQF Level 02 2
Elective 259605 Determine the amount of particulate matter in water using a turbidimeter Level 2 NQF Level 02 2
Elective 259608 Explain the prevention and control of the propagation of a coal dust explosion Level 2 NQF Level 02 5
Elective 259607 Handle water samples for analysis Level 2 NQF Level 02 2
Elective 259638 Issue and retrieve Personal Monitoring Equipment Level 2 NQF Level 02 2
Elective 259642 Measure barometric pressure using electronic and/or mechanical instruments Level 2 NQF Level 02 2
Elective 259640 Measure compressed air and/or water pressure using a hand held pressure gauge Level 2 NQF Level 02 2
Elective 259625 Measure cooling power and low air velocity by using a wet Kata thermometer Level 2 NQF Level 02 2
Elective 259627 Measure illumination levels in a workplace using a Luxmeter Level 2 NQF Level 02 2
Elective 259657 Measure virgin rock temperature Level 2 NQF Level 02 2
Elective 259623 Measure wet and dry bulb temperature by using a whirling Hygrometer Level 2 NQF Level 02 2
Elective 259599 Participate in the establishment, implementation and monitoring of a health and safety agreement Level 2 NQF Level 02 2
Elective 259600 Participate in the implementation and evaluation of a environmental management programme in the workplace Level 2 NQF Level 02 2
Elective 259601 Participate in the implementation and evaluation of a safety and health management programme in the workplace Level 2 NQF Level 02 2
Elective 119560 Promote an awareness of Sexually Transmitted Infections (STIs) in the community Level 2 NQF Level 02 4
Elective 259658 Sample and evaluate a mixture of coal dust and stone dust Level 2 NQF Level 02 3
Elective 119553 Take action to address impacts on the environment Level 2 NQF Level 02 10
Elective 259637 Test for flammable gases using a hand held electronic instrument and take appropriate action Level 2 NQF Level 02 2
Elective 119558 Work with, use and care for materials and resources which can impact on health and the environment Level 2 NQF Level 02 10
Elective 119822 Collect data for environmental management purposes Level 3 NQF Level 03 8
Elective 120330 Conduct a continuous risk assessment in a workplace Level 3 NQF Level 03 4
Elective 13915 Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace Level 3 NQF Level 03 4
Elective 244422 Demonstrate knowledge of the most common harmful gases and vapours Level 3 NQF Level 03 4
Elective 120331 Demonstrate knowledge pertaining to fires in working places Level 3 NQF Level 03 3
Elective 120337 Demonstrate knowledge pertaining to the preparation, conducting, recording and follow-up actions of a planned task observation in a working place Level 3 NQF Level 03 2
Elective 259641 Determine the quantity of rock dust in water using a Nephelometer Level 3 NQF Level 03 3
Elective 259626 Measure noise levels in a workplace using a sound level meter Level 3 NQF Level 03 2
Elective 254221 Prevent musculoskeletal injuries to self during lifting and carrying activities Level 3 NQF Level 03 3
Elective 376480 Provide first aid as an advanced first responder Level 3 NQF Level 03 8

 

Leadership

Unit Std ID

Unit Standard Title

NQF Lev

Credits

Price (R)

13912

Apply knowledge of self and team in order to develop a plan to enhance team performance

3

5

3,225

13917

Indicate the role of a team leader ensuring that a team meets an organistions standards

3

5

3,225

13953

Apply The Principles Of Situational Leadership To A Business Unit

4

5

3,762

114950

Apply ways of leading in different situations

2

3

2,867

120300

Analyse leadership and related theories in a work context

5

8

6,776

120389

Explain and apply the concept, principles and theories of motivation in a leadership context 4 6

3,762

120394

Apply communication principles, strategies and processes in a leadership role

4

6

3,762

242819

Motivate and Build a Team

4

10

5,640

242821

Identify responsibilities of a team leader in ensuring that organisational standards are met

4

6

3,762

242822

Employ a systematic approach to achieving objectives

4

10

5,640

242824

Apply leadership concepts in a work context

4

12

6,768

HIV & Aids

Unit Std ID

Unit Standard Title

NQF Lev

Credits

Price (R)

8494

Demonstrate an understanding of HIV/AIDS and its implications

2

4

2,687

8555

Contribute to information distribution regarding HIV/AIDS in the workplace

4

4

3,762

13915

Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace

3

4

3,225

14656

Demonstrate an understanding of sexuality and sexually transmitted infections including HIV/AIDS

1

5

2,687

114491

Educate and work closely with the community with regard to sexually transmitted infections (STIs) including Human Immune Virus/Acquired Immune Deficiency Syndrome (HIV/AIDS)

4

10

5,640

114941

Apply knowledge of HIV/AIDS to a specific business sector and a workplace

3

4

3,225

117493

Provide information about HIV and AIDS and treatment options in community care and support situations

3

6

3,225

244574

Apply knowledge of HIV/AIDS to a specific business sector and a workplace

3

4

3,225

Health & Safety

Unit Std ID

Unit Standard Title

NQF Lev

Credits

Price (R)

8016

Maintaining occupational health, safety and general housekeeping

3

8

3,440

9042

Demonstrate an understanding of food or beverage safety practices and procedures in the food or beverage manufacturing environment

3

7

3,225

9964

Apply health and safety to a work area

2

3

2,687

13223

Apply safety, health and environmental protection procedures

3

6

3,225

13224

Monitor the application of safety, health and environmental protection procedures

4

4

3,762

110064

Contribute to the health, safety and security of the workplace

2

4

2,687

110254

Understand chemical dependency and apply personal health care

1

3

2,687

113852

Occupational health and safety

3

10

4,300

116518

Conduct safety and health representation activities

2

3

2,687

116520

Apply safety, health and environmental principles and procedures in a workplace

2

2

2,687

120335

Conduct an investigation into workplace incidents

3

5

3,225

123589

Maintain a safe and tidy working environment

3

3

3,225

242668

Demonstrate knowledge and application of the Occupational Health and Safety Act, 85 of 1993 (OHSA) (as amended) and the responsibilities of management in terms of the Act

4

4

3,762

244288

Demonstrate understanding of occupational health and safety legislation in the workplace

5

8

6,776

252279

Explain occupational health and safety within the transport industry

2

6

2,687

259617

Conduct an investigation into workplace safety, health and environmental incidents

2

3

2,687

259619

Conduct workplace Occupational Health and Safety (OHS) inspections

2

3

2,687

259622

Describe the functions of the workplace health and safety representative

2

3

2,687

259639

Explain basic health and safety principles in and around the workplace

2

4

2,687

back to top

First Aid

Unit Std ID

Unit Standard Title

NQF Lev

Credits

Price (R)

7854

Provide First Aid

4

4

3,762

9965

Render basic first aid

2

3

2,687

12483

Perform basic first aid

2

4

2,687

116534

Carry out basic first aid treatment in the workplace

3

2

3,225

119567

Perform basic life support and first aid procedures

1

5

2,687

120496

Provide risk-based primary emergency care/first aid in the workplace

2

5

2,687

254220

Provide primary emergency care/first aid as an advanced first responder

3

8

3,840

376480

Provide first aid as an advanced first responder

3

8

3,440

Fire Fighting

Unit Std ID

Unit Standard Title

NQF Lev

Credits

Price (R)

12484

Perform basic fire fighting

2

4

2,687

120331

Demonstrate knowledge pertaining to fires in working places

3

3

3,225

252250

Apply fire fighting techniques

1

3

2,687

Ethics

Unit Std ID

Unit Standard Title

NQF Lev

Credits

Price (R)

14359

Behave in a professional manner in a business environment

2

5

2,687

113924

Apply basic business ethics

2

2

2,687

120308

Apply knowledge of self in order to make a personal decision

2

3

2,687

120476

Adhere to professional conduct and organisational ethics

5

4

5,644

242815

Apply the organisation’s code of conduct in a work environment

4

4

3,762

252042

Apply the principles of ethics to improve organisational culture

5

5

5,644

252217

Comply with organisational ethics

4

4

3,762

Diversity

Unit Std ID

Unit Standard Title

NQF Lev

Credits

Price (R)

15233

Harness diversity and build on strengths of a diverse working environment

5

3

5,644

116720

Show understanding of diversity in the workplace

3

3

3,225

243954

Understand the need for cultural awareness in dealing with customers and colleagues

4

4

3,762

Customer Service

Unit Std ID

Unit Standard Title

NQF Lev

Credits

Price (R)

7175

Provide customer service in a banking environment

3

3

3,225

7177

Attend to customer enquiries face-to-face and on the telephone in a banking environment

3

4

3,225

8037

Ensuring customer satisfaction and competitive practice

3

2

3,225

8478

Create a guided experience for customers

2

20

7,200

9303

Communicate verbally with clients in a financial environment

3

3

3,225

10025

Handle a range of customer complaints

4

4

3,762

10038

Conduct follow-up with customers to evaluate satisfaction levels

4

14

7,896

10350

Collect and record information queries and requests from customers

2

8

2,880

13885

Provide information to customers in a Contact Centre

2

12

4,320

14050

Care for customers in a community environment

3

5

3,225

14338

Attend to customer enquiries in an office setting

2

2

2,687

110082

Understand the impact of customer service on a business

1

6

2,687

113833

Manage customer satisfaction in a  road transport industry

4

9

5,076

114903

Interact with customers

2

8

2,880

114974

Apply the basic skills of customer service

2

2

2,687

123258

Foster and maintain customer relations

3

10

4,300

242829

Monitor the level of service to a range of customers

4

5

3,762

242901

Apply the principles of good customer service to achieve public sector objectives

4

6

3,762

243954

Understand the need for cultural awareness in dealing with customers and colleagues

4

4

3,762

246740

Care for customers

4

3

3,762

252244

Describe the impact of customer service on a business

1

6

2,687

258156

Build customer relations in an operational unit

3

10

4,300

258162

Sell Products To Customers In A Wholesale And Retail Outlet

3

12

5,160