SmartScript

Development of NQF aligned training material

SmartScript - Development of NQF aligned training material

Communication

 

Unit Std ID

Unit Standard Title

NQF Lev

Credits

Price (R)

9302

Access information in order to respond to client enquiries in a financial environment

3

2

2,000

9303

Communicate verbally with clients in a financial environment

3

3

2,000

9324

Communicate with fellow workers and supervisors

2

4

1,500

9506

Communicate in an assertive manner with clients and fellow workers

4

4

2,500

9533

Use communication skills to handle and resolve conflict in the workplace

3

3

2,000

9960

Communicate verbally and non-verbally in the workplace

3

8

2,000

11803

Apply basic written and oral communication skills

2

10

1,500

12433

Use communication techniques effectively

5

8

3,000

13934

Plan and prepare meeting communications

3

4

2,000

14348

Process incoming and outgoing telephone calls

2

3

1,500

114903

Interact with customers

2

8

1,500

115790

Write and present for a wide range of purposes, audiences and contexts

5

5

3,000

120394

Apply communication principles, strategies and processes in a leadership role

4

6

2,500

242833

Give instructions

3

3

2,000

242840

Make oral presentations

4

2

2,500

242842

Plan and prepare for an effective presentation

4

2

2,500

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